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Questions & answers

The things people ask us most.

What do you sell?

Everyday things for babies, toddlers and school-age children: activity books, bibs and muslins, school and lunch bags, kids’ room storage and decor, and our own prints, cards and 2027 calendars.

What are things made of?

Each product page lists the materials and sizes. Please supervise babies and young children with any item, and keep small parts and cords out of reach.

Can I send an order as a gift?

Yes — enter the recipient’s address as the delivery address at checkout.

How long does delivery take?

Each product page shows its delivery time: about 5–7 working days for our own printed designs and 7–15 for items from our partner’s warehouse outside the EU. Delivery is free to every EU country.

Can I return something?

Unused items can be returned within 14 days of delivery for a full refund. Faulty items are covered by the two-year EU guarantee.

How do I pay?

By Visa or Mastercard at checkout. Card details are handled by our payment provider and never reach us.

The Kin Club

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